It could also be a problem with the unique combination of your device and the router, which usually comes into play related to your Wi-Fi settings, as we’ll address below. 00:00 - Why is my Nighthawk router not connecting to the Internet00:38 - What lights should be on my router01:11 - How do I get my Nighthawk back online01. If so, the problem is likely with the connecting device itself and not the router. RELATED: How to Find the Best Wi-Fi Channel for Your Router on Any Operating System Try a Different Device or Wi-Fi AdapterĪt this point, it’s a good idea to see if you can connect to the Wi-Fi network using a different device than the one you’re having trouble with. If you suspect interference, you can try to set your Wi-Fi to use a different channel, which might avoid certain types of interference-especially with other nearby Wi-Fi networks (run by neighbors or businesses). In those cases, you can either disable the interfering devices or route around them with a wired connection to a second Wi-Fi access point on the other side of the interfering device. I solved this by checking the Windows firewall and noticing the NRServer and NRService exceptions were being blocked in my private network. If you do have a signal strength problem, you can move closer to the router or consider installing a larger antenna, more powerful router, or a Wi-Fi repeater or range-extender at some point in your network.Īlso, you might consider investigating potential radio interference from devices such as microwaves or other gadgets that use similar frequencies (2.5 GHz or 5 GHz in particular). A note on setting up the NeoRouter server: When I first installed it it would not connect (which you can test via ). Wi-Fi’s radio signal follows the inverse square law, which means the strength of the signal decreases exponentially (dropping off rapidly) as you increase the distance between yourself and the router. RELATED: 5 GHz Wi-Fi Isn't Always Better Than 2.4 GHz Wi-Fi Consider Distance and Interference Change Channel So if you’re having trouble getting a reliable signal on your router’s 5 GHz band, try forcing a 2.4 GHz connection instead-or move closer to the router. Some routers will automatically connect compatible devices to the higher-frequency band, but others require you to connect to a different SSID for each frequency.įor troubleshooting, it’s important to know that 5 GHz connections offer higher speeds but less range than a 2.4 GHz connection.
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